Frequently asked questions

Question 1

What is GateHub?

Accepted Answer

GateHub is categorized as a software wallet / hot wallet that can be accessed through browser and mobile interfaces. GateHub features multi-currency support, XRPL gateway integration, fiat on-ramp and off-ramp services, and built-in trading via the XRPL decentralized exchange.

Question 2

Is GateHub safe & legit?

Accepted Answer

GateHub provides both non-custodial, custodial wallets and is closed-source. Security measures include AES encryption, two-factor authentication, device and login tracking, anti-phishing alerts, and recovery key mechanisms. GateHub experienced a security breach in 2019 where a theft stole over 23 million XRP, worth $9.5 million at the time.

Question 3

Who created GateHub?

Accepted Answer

GateHub was created by GateHub Limited , a company founded by Enej Pungercar.

Question 4

Where is GateHub's company based?

Accepted Answer

GateHub Limited, the company behind GateHub, is headquartered in London, England, United Kingdom.

Question 5

How does GateHub work?

Accepted Answer

GateHub offers users the option to generate an XRPL wallet or use a hosted wallet. The setup process involves wallet creation or import, recovery key configuration, and optional gateway linking for fiat and crypto transfers. GateHub connects directly to the XRPL network for trading via the built-in decentralized exchange and supports deposits and withdrawals through gateway infrastructure. Navigation takes place through the web dashboard or mobile application.

Question 6

When was GateHub launched?

Accepted Answer

GateHub was launched December 23, 2015.

GateHub