Frequently asked questions

Question 1

What is Freewallet?

Accepted Answer

Freewallet is a software wallet / hot wallet available on mobile and web platforms designed for convenient multi-currency management. Freewallet supports many different cryptocurrencies and provides built-in services along with instant fee-free transfers between Freewallet users.

Question 2

Is Freewallet safe & legit?

Accepted Answer

Freewallet is a custodial and closed source wallet and is not open source. Security measures include 2FA, PIN code, biometric login, and cold storage for a portion of user funds. Freewallet has not been linked to any criminal charges or major security breaches.

Question 3

Who created Freewallet?

Accepted Answer

Freewallet was developed by Wallet Services Ltd., a company founded by Andrey Savchenko, and Vasilliy meshyerokov

Question 4

Where is Freewallet’s company based?

Accepted Answer

Wallet Services Ltd., the company behind Freewallet, is headquartered in Hong Kong, China.

Question 5

How does Freewallet work?

Accepted Answer

Freewallet is a custodial platform that manages users’ private keys within its own infrastructure. Users access wallets via mobile or web using email or social login. Freewallet supports internal transfers between users without blockchain fees and offers an integrated crypto exchange for supported assets.

Question 6

When was Freewallet launched?

Accepted Answer

Freewallet was launched January 07, 2016.

Freewallet